Terms and conditions

Who provides the service

Valle Sagrado Full Day is a brand of Enjoy Peru Holidays EIRL, a licensed travel and tourism agency in Cusco. By booking on this site you purchase the service from this company.

Company name

Enjoy Peru Holidays EIRL

RUC

20600007204

Licenses

GERCETUR Cusco N° 221-2024 · Ministerio de Cultura AG2164

Address

Av. Tullumayo 111-B, Cusco, Perú

Contact

WhatsApp +51 994 822 637 (24/7) · +51 84 384430 · enjoyperuholidays@hotmail.com

The service

A day tour to the Sacred Valley from Cusco in four versions (Traditional Sacred Valley and Sacred Valley + Maras & Moray, returning to Cusco or ending in Ollantaytambo) and as a private tour. Each version has its route and schedule published on its page.

Included, depending on the version:

• Pickup and return to your hotel in downtown Cusco
• Round-trip tourist transport
• Certified bilingual guide (English and Spanish)
• Andean buffet lunch (Rustica)
• Transfers between all sites
• First-aid kit

The versions ending in Ollantaytambo don’t include the ride back to Cusco. Full details are in what’s included.

What’s not included

Entrance tickets (the Boleto Turístico and, on the + Maras & Moray versions, the community fee for the Maras Salt Mines), travel insurance, drinks and snacks, tips and purchases. The train, the bus and the Machu Picchu ticket are not included in any version either.

Booking and payment

Group tours are booked and paid online through WeTravel; confirmation arrives when payment is complete. Prices are in US dollars (USD) per person and include lunch at Rustica; restaurant upgrades are paid when booking. The private tour is requested on WhatsApp and confirmed through the same channel.

Pickup and the day itself

Pickup is from hotels, Airbnbs or meeting points in Cusco’s historic center. The exact time is sent by WhatsApp the night before and may vary by a few minutes depending on the area; please be ready at the reception or door of your accommodation. Groups have up to 17–18 travelers, with a certified bilingual guide in English and Spanish.

The order of stops may vary slightly due to traffic or weather. On high-demand days we may add vehicles and guides from fellow licensed operators in Cusco, always under our coordination.

What we ask of you

• Bring your ID or passport, which is checked with the Boleto Turístico.
• Let us know when booking of any health condition or dietary restriction we should be aware of, and check with your doctor if you have concerns about altitude.
• Follow the guide’s instructions and the rules of each archaeological site.

Cancellations and changes

They are governed by our cancellation policy.

Complaints

We provide the Complaints Book online, under Peru’s Consumer Protection and Defense Code (Law N° 29571). We will reply within fifteen (15) business days at most.

Governing law

These terms are governed by the laws of the Republic of Peru.